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Posts: 1
Registered: ‎03-27-2019

Order cancelled due to insufficient address and are PO Box addresses allowed?

Hello!

 

I recently ordered a laptop at Best Buy online, and it got cancelled due to an insufficient address.

 

I've recieved an email regarding the cancelation, stating that it couldn't be shipped to the address that I've provided, which is a P.O. Box address. Does Best Buy online accept P.O. addresses? If not, what was wrong with my mailing address?

 

 

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Registered: ‎10-19-2017

Re: Order cancelled due to insufficient address and are PO Box addresses allowed?

Hi, aquafinatina04,

 

Welcome to the forums and thanks for the post! I can imagine the disappointment in finding out your address isn't eligible for delivery. 

 

While PO Boxes may or may not be eligible for delivery, depending on the situation, I'd be happy to take a deeper look at this. Would you be able to send us a private message that includes the following?

 

-Name

-Email

-Phone Number

-Order number

 

Best,

 

 

Luke|Social Media Specialist | Best Buy® Corporate
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