11-27-2019 03:19 PM
11-28-2019 12:21 PM
Thank you for joining our community and for taking the time to post here. I love placing online orders myself, so I understand wanting to get that figured out. Typically, we see this happen when we can't verify the information provided. I understand you have been in contact with your bank regarding this already. I'd be more than happy to review this further. To do so, can you please send me a private message that includes your full name, phone number, email, and order numbers that were cancelled? You can send a secure message by selecting the blue button in my signature.