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New Member
Posts: 2
Registered: ‎11-23-2019

Order canceled

[ Edited ]

I made a purchase Nov 20, 2019 and it was canceled minutes after the purchase was approved and payment as well. I looked in my bank and had accepted the payment.

I'm on vacation in the United States and I'm looking to buy, but I can't.

i'm filling in the address they ask on the credit card of the hotel i'm staying at.

Please help. Order Number:{removed per forum guidelines}

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Posts: 351
Topics: 8
Kudos: 62
Solutions: 18
Registered: ‎11-23-2018

Re: Order canceled

Hello, malcumbyrd,

 

We appreciate you joining us here on the Best Buy Forums!

 

We’d be unable to guarantee that we’d be able to ship orders to a hotel. However, you’re welcomed to place your order for Store Pickup at the location near your hotel! You can also review our International Orders help guide for other information that may be helpful too.

 

Kindly,

 

Quinton|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
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New Member
Posts: 2
Registered: ‎11-23-2019

Re: Order canceled

I understand, but I put an option to pick up at the store.
I will follow International Orders help guide and make another purchase. If canceled again I will send message here
Thank you.