11-27-2019 07:11 PM
I tried to make a order and within minutes of making it I got an email saying it was canceled because bestbuy.com couldn't verify my information. I tried doing it twice and it was quickly canceled both times. I don't what I'm doing wrong here.
11-28-2019 04:21 PM
Hi there, dxt122,
Thank you for stopping by our community forums and writing to us about your order. Happy Thanksgiving! There can be several different reasons why an order may be cancelled so I'd like to look at these orders to see exactly what happened. Can you please send me a private message with a few more details? I will need to confirm your:
Cancelled order number
You can send me a private message by clicking the button at the bottom of my post. I'll keep an eye out for your response!