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Posts: 2
Registered: ‎03-15-2019

Order being shipped to wrong address.

I recently placed an order and did not realize the shipping address had defaulted back to an adress where I no longer live. Unfornately, I did not catch this until reviewing my order after it had been shipped. 


I called customer service to see if it is possible to have my order intercepted before being delivered. I was told I would receive an email, but I haven't received any sort of confirmation as of yet. 

Posts: 846
Topics: 46
Kudos: 253
Solutions: 53
Registered: ‎11-30-2015

Re: Order being shipped to wrong address.

Hi, briank773!

Welcome to the Best Buy Forums!

Thanks for writing to us today. I'm sorry to hear that your order isn't shipping to the address that you were expecting. We would be happy to review your purchase and see if any options are still available to you. To get started, please send a Private Message with your full name, email address, and phone number. You can find a link to send a Private Message in my signature,


Fey|Social Media Specialist | Best Buy® Corporate
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