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New Member
Posts: 2
Registered: ‎05-04-2022

Order being cancelled multiple times

I have placed two separate orders and they both were canceled I’m using Acima leasing ti place the orders and every time it’s saying they couldn’t verify some information . I’m just trying to see if anyone can give me a a reason as to why the orders are being canceled
Social Media Specialist
Posts: 19
Registered: ‎10-12-2021

Re: Order being cancelled multiple times

Good morning, Smitherin7.

 

Thank you for reaching out to us on our Community Forums! Ordering new items should be exciting, so seeing you are having issues placing an order is not ideal. I would love to help you look into this further. Usually when an order is canceled because it could not verify information, it has something to do with the information between personal and payment options not lining up correctly. If you would like to Private Message me with your full name, phone number and email, I would be more than happy to try to look into some more for you! You can Private Message me by clicking on the blue button in my signature below!

 

Thanks,

 

William|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎05-04-2022

Re: Order being cancelled multiple times

Thank u messaged you