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Posts: 1
Registered: ‎10-15-2019

Order being canceled multiple times

For the last week or so, I've been trying to place an order and each time I do, the order is canceled. I've tried multiple payment methods, and have approved all the transactions through my banks, but they continue to fail. Calling into support got me nowhere, as they just told me to try another payment method.

Posts: 7,183
Topics: 115
Kudos: 446
Solutions: 395
Registered: ‎12-23-2016

Re: Order being canceled multiple times

Hi, cad97dude,


Welcome to the Best Buy Community forums. Thanks for joining us to reach out about this. 


I'd be happy to dig into those orders to see if I can offer any advice. Please send in a private message by using the link in my signature.


If you include your name, email address, phone number, and a couple order numbers, I can get started.



Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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