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Posts: 1
Registered: ‎11-20-2017

Order Stuck in Reserving - Processing Cycle

Hello Best buy, I have recently purchased an item to be shipped to home and it has been more than 10 days now. Whatever happened to my item?
Posts: 5,965
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Registered: ‎12-23-2016

Re: Order Stuck in Reserving - Processing Cycle

[ Edited ]

Hi Felgarde,


Thanks for joining us at the Best Buy Community forums. I apologize that your order is taking longer to arrive than expected. Delayed orders are always frustrating.


Using the information in your post I wasn’t able to find your order in our systems. I’d like to see if I can get some more information on the order for you, but in order to do so I’ll need some additional details on that order from you.


Please send me a private message, using the link in my signature below this post, containing your name, phone number, and order number. Once I have that information hopefully I’ll be able to check in to this and get an update for you.



Kyle R|Social Media Specialist | Best Buy® Corporate
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