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Posts: 1
Registered: ‎06-17-2019

Order Stuck in Preparing for Shipment for 2 Weeks

I pre-ordered a game that was scheduled to arrive on release date (Jun 4) and it is now almost 2 weeks later and the package has still not arrived. The UPS tracking has listed the package as "Shipment Ready for UPS" since May 31st with no changes since. Can anyone help me?