12-10-2020 09:21 AM
12-12-2020 11:26 AM
Thanks so much for reaching out to us on the Forums! I'm sorry to hear that the status has not updated on your order, that is certainly never fun. I would certainly want to know what my options are for return, just in case!
You should have no issues returning your product in store, if needed. If you are wanting to ship the product back to us for a return, please send us a private message with your full name, email, phone number, and order number and we can take a look into our options!
04-18-2021 11:24 AM - edited 04-18-2021 11:24 AM
Good morning, ElDestructoid,
Welcome back to our community forums, I appreciate you providing an update regarding your order status. I would be glad to see what options we may have to help out.
I'd like to take a closer look at your order to get a better idea of it's current status. I will need a bit more information in order to begin reviewing this. Can you please send me a private message that includes your:
You can send me a private message by clicking on the blue button at the bottom of this post across from my name. I'll keep an eye out for your message.
05-04-2021 10:52 AM