07-07-2019 02:01 PM
07-07-2019 04:49 PM
Welcome to the Best Buy Community forums. Thanks for taking the time to register an account and reach out.
I’d be happy to look into that order to see if I can get you an update on what’s going on. There are a number of reasons why we may not be able to update the shipping, so I’d need to look at it to offer any advice.
Please send along a private message by using the link in my signature below this post. I’ll need your name, email address, phone number, and the order number to get started.