BestBuy.com

[sShmoe]

I ordered a CPU online today and they were in stock. Now they’re out of stock but i wanted to get faster shipping. I called customer service to try and get faster service and they say the item is unavailable so i cant change shipping speed now. But when I ordered it it was in stock and my order says “in progress” also i haven’t received an email about my order being delayed. Help would be appreciated

[KyleR-BBY Senior Social Media Specialist]

Hello, sShmoe,

Welcome to the Best Buy Community forums. Thanks for taking the time to register an account and reach out.

I’d be happy to look into that order to see if I can get you an update on what’s going on. There are a number of reasons why we may not be able to update the shipping, so I’d need to look at it to offer any advice.

Please send along a private message by using the link in my signature below this post. I’ll need your name, email address, phone number, and the order number to get started.

Sincerely,