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Posts: 1
Registered: ‎02-15-2018
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Order Shipping Delayed

Yes, I just recently ordered a iphone SE with 32 GB space, that's AT&T prepaid from and considering the fact this is my first time ordering online, I thought I could give it a try. However, upon placing the order on Feb. 13th, it said my order would be delayed and should be here by Mar. 16 even though this is not the date I chose. I don't want it to be here by Mar. 16 because I'm suppose to relocate to another state and therefore that would be a total waste of $214.00 out of my pocket that I might not get back...


If there is any solution to this to make sure I get this product before March, that would be deeply appreciated. 

Posts: 5,745
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Registered: ‎12-23-2016

Re: Order Shipping Delayed

Hello Hestia231,


Thanks for joining us at the Best Buy Community forums.  I’m sorry that your phone was delayed. I know how disappointing it is when you order an exciting new piece of technology and it doesn’t show up as soon as you expect. Knowing that you’re about to do a big move must add to that stress for you.


I have some good news, however. Usually when you get an email with a 30 day delay like that, the item will end up showing up much sooner than that. I’m hopeful that your phone will arrive well in advance of your move. I’d love to heck in to that for you to see if I can get you an update. What I’d need you to do is send me a private message by using the link in my signature below this post. Please include your order number and the phone number associated with the order.


I look forward to hearing back from you so I can get started.



Kyle R|Social Media Specialist | Best Buy® Corporate
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