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New Member
Posts: 3
Registered: ‎12-18-2017

Order Number: {removed per forum guidelines}

[ Edited ]

Hi ,

 

Following are the details for this order:

 

 

  1.  1st delivery -USPS Tracking Number: {removed per forum guidelines} says that it was left at the front door, however not found there
  2.  Called CS and they arranged another shipment {removed per forum guidelines}
  3. Per UPS it was delivered to access point, however, access point denied that they ever received this ( written proof attached)
  4. Tried the store, they denied to help as it was an online order
  5. Requested the refund, which was done and I have got the money back in the account

 

 

Later, yesterday, I have found the {removed per forum guidelinespackage in my apartment's leasing office , the question I have is what to do with this package, now?

 

Regards,

Bharat 

 

{removed per forum guidelines}

New Member
Posts: 3
Registered: ‎12-18-2017

Re: Order Number: {removed per forum guidelines}

[ Edited ]

Attachment is here

 

{removed per forum guidelines}

New Member
Posts: 3
Registered: ‎12-18-2017

Re: Order Number: {removed per forum guidelines}

[ Edited ]

I have mailed USP as well to keep them informed about the mistake they have done.

Posts: 3,012
Topics: 69
Kudos: 228
Blog Posts: 4
Solutions: 148
Registered: ‎04-18-2017

Re: Order Number: {removed per forum guidelines}

Hello bharatbkakkar-

 

Thank you for joining the Best Buy forums to let us know about the missing package, but also for the updates you've provided along the way!  We appreciate all the time you've spent bringing this to our attention, and I'd like to discuss this matter further with you in private message. 

 

Please locate the orange envelope in the top right corner to view the private message I'll be sending you very soon!  I'm excited to hear back from you!

 

Truly, 

JJ|Social Media Specialist | Best Buy® Corporate
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