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Posts: 2
Registered: ‎11-14-2019

Order Marked as delivered on BestBuy.com and UPS website, But not here

Seems like an order I placed for items totalling $350 were marked as delivered at my front door; but after checking all around my property I could not locate pacakges. My video door bell also captured no video of delievery to my front door. Seems odd but none the less concerning since UPS is saying there is proof of delievery on the website. Hoping to get some help on this!

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New Member
Posts: 2
Registered: ‎11-14-2019

Re: Order Marked as delivered on BestBuy.com and UPS website, But not here

Waited a day to see if maybe it would show up still noting sadly.

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Registered: ‎10-03-2017

Re: Order Marked as delivered on BestBuy.com and UPS website, But not here

Hello there, isaacjr95! 

 

Welcome to our community! Having a package go missing is definitely concerning, so I can understand why you'd be wanting some assistance with your concerns. 

 

I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:

  • Your full name
  • Your phone number
  • Your email address
  • Your order number

To send me a private message, please click the button labeled "Private Message" in my signature below.

 

Sincerely,

Vince|Social Media Specialist | Best Buy® Corporate
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