07-26-2019 10:49 AM
I placed an order yesterday (25th) that said it would be delivered today (26th). Now earlier I got an email saying that shipping is delayed and it could be for up to a month with no more details than that. I could handle an extra day late, but I chose Best Buy over everyone else for the very quick delivery guarantee. Is there any way to get more information on the timing of my order's delivery? Because if it could be a few weeks I want to cancel and order elsewhere or pick it up in a store if that is faster.
07-29-2019 12:52 PM
Thanks for posting on the Best Buy Forums, and welcome to the community! What a cute dog in your picture, too.
I'm happy to take a look into your order and see what I can find about this delay and when it should ship out to you. Please send us a private message with the following:
Your full name
You can send us a private message by clicking the blue button in my signature.
Looking forward to hearing from you,