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Posts: 1
Registered: ‎12-07-2016

Order Delayed but it's In Stock Online

Hi there,


I purchased an AK Racing chair (sku 6215617) on March 8th and I was supposed to be able to pick it up in store by the 24th. On the 24th I received an email stating that it could be up to another 30 days and then the order would be canceled.


I decided to give it a few days and check again; no change to my order status but if you look at that item online I could buy it today and get it shipped to my house by the 5th. Can someone please help figure out if I'm getting my chair or not?



Posts: 18,026
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Registered: ‎09-29-2008

Re: Order Delayed but it's In Stock Online

Hello, thegirlg33k,


Welcome back to our community. Like you, I dislike order delays of any kind and I'm unhappy to hear there's some ambiguity surrounding your current order. 


I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:


  • Your full name
  • Your telephone number
  • Your email address
  • Your order number


To send me a private message, please click the button labeled "Private Message" in my signature below. 


I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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