Add Product

Search Results:

Reply
Highlighted
Posts: 968
Topics: 13
Kudos: 107
Solutions: 66
Registered: ‎10-03-2017

Order Cancellation: Samsung Galaxy Fold

[ Edited ]

The Samsung Galaxy Fold has become one of the most curious and highly anticipated devices of 2019. While it seems like over the last few years the overall design cue of mobile phones has been all about rectangular slabs of metal and plastic with beautiful displays dominating every millimeter of the front, the Fold looked to be different. It is a bold challenge Samsung chose to undertake and one that has provided us with what is arguably one of the most beautiful pieces of mobile engineering in a long time. It has certainly set the precedence for mobile devices for 2019 and beyond.

However, with breakthrough designs and technology come many hurdles and the possibility to face a plethora of unforeseen hiccups. These hurdles have led Samsung to postpone the release of the Galaxy Fold, and Samsung has not provided a new release date. Because we put our customers first and want to ensure they are taken care of in the best possible manner, Best Buy has decided to cancel all current pre-orders for the Samsung Galaxy Fold.

While Samsung continues to make progress in enhancing the Galaxy Fold, we will continue to keep our customers updated as best we can. In the meantime, if you are still interested in purchasing the Galaxy Fold, you can request to be notified when the product is available for purchase by visiting our Samsung Galaxy Fold product page here and selecting Notify Me. This will allow us to provide you with the latest updates we may have on the Galaxy Fold.

Rest assured we are working closely with Samsung to deliver the Galaxy Fold to customers as quickly as possible, and we value your continued loyalty to Best Buy.

David|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 8,551
Topics: 1,085
Kudos: 742
Blog Posts: 0
Solutions: 258
Registered: ‎11-10-2008

Re: Order Cancellation: Samsung Galaxy Fold

Thank you for this information. It was one of the most sought after devices in the cell phone market and I guess it was just not ready at that time.

***Please keep in mind that I am not employed by Best Buy and are just a regular forums Super User and an everyday shopper like you. If you find my posting helpful, please add kudos to it. Remember to mark answered questions as solved if something helped you to speed up the answer queue for other customers***
Posts: 968
Topics: 13
Kudos: 107
Solutions: 66
Registered: ‎10-03-2017

Re: Order Cancellation: Samsung Galaxy Fold

Hello, hockeycanuckjc,

 

I'm sure Samsung learned a lot from the Note 7 issues. They'd rather be safe than sorry this time around and I don't doubt this device will be back on the map soon.

David|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!