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Posts: 1
Registered: ‎08-19-2019

Online purchase in progress for week now

I ordered a razer stealth 13 in laptop last Wednesday Wednesday August 14 2019 in store and it said the est. Date of arrival is weds August 21 but my order has been in progress for almost a week and I am getting worried that the laptop I need before I ship off to college will not be in on the est. Date of arrival. Please help
Posts: 403
Topics: 32
Kudos: 61
Solutions: 19
Registered: ‎07-23-2018

Re: Online purchase in progress for week now

Hello, bjnitkiewicz,


Thanks for connecting with us here on the Best Buy Forums. Getting ready to leave for college is such an exciting time, and it stands to reason you’d want to ensure you have a laptop ready to handle the workload. We’d be glad to take a look at your order, in effort to provide more information on when you might be able to expect it to arrive.


When you have a moment, please send a private message with your full name, email address, and telephone number. If the order number is available, be sure to include that as well. To get started, just select the darker blue box next to my name below.


We look forward to hearing from you!

Sarah|Social Media Specialist | Best Buy® Corporate
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