01-17-2022 09:53 PM
01-18-2022 04:46 AM
Has there been any return activity or other suspicious buying history that may flag your account?
01-18-2022 05:11 AM
01-18-2022 08:48 AM
Hey there, Twilly_.
Thanks for joining our online community. It is always nice to hear from another Blue Shirt. Even when working in our retail stores, I understand it is often convenient to place online orders, and some items may only be available to purchase through that platform. If your orders continue to be cancelled, it stands to reason you’d be seeking guidance and support. With a bit more information, I’d be happy to see if I may have any insight to provide.
When convenient, please send me a Private Message. To send a Private Message, simply select the dark blue icon, which is located across from my signature.
|Sarah|Senior Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support