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New Member
Posts: 4
Registered: ‎11-26-2019

Online order

I ordered a purse through an ad on Facebook on10/28/19. My card was charged but I haven't received the order. I have contacted Best Buy via email several times and no results. Next BBB
Valued Contributor
Posts: 2,080
Registered: ‎02-07-2011

Re: Online order

What email? They use the 800 number and these forums
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Posts: 351
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Registered: ‎11-23-2018

Re: Online order

mflw-patbr2,

 

Thanks for reaching out here on the Best Buy Forums.

 

I am not sure that we sell any items similar to a woman’s handbag, but I would be happy to help if possible. Are you sure that this item was purchased from Best Buy via BestBuy.com?

 

Kindly, 

Quinton|Social Media Specialist | Best Buy® Corporate
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