Online order tracking "Ready for shipment" going nowhere, unable to track

cb1030 · ‎09-12-2022

I ordered a headphones with a scheduled delivery of tomorrow 9/13/22. I received an email with a UPS tracking number saying order processed "Ready for Shipment" but when I track it it says "We could not locate the shipment details for this tracking number". I would like to know what is going on and if I received a bogus tracking number.

Kristy-BBY · ‎11-08-2021

Welcome to the Community Forums cb1030! We are happy to have you join us!

I can certainly understand why you would want to know the status of your order. I would be happy to take a closer look.

To start, please send me a private message including your full name, email, and phone number. You can find the blue option to message me to the right of my name below.

Regards,

Kristy

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Social Media Specialist | Best Buy® Corporate
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Online order tracking "Ready for shipment" going nowhere, unable to track

Re: Online order tracking "Ready for shipment" going nowhere, unable to track