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Posts: 3
Registered: ‎12-07-2020

Online order stuck in processing for 3 weeks

I ordered a MagSafe apple wallet for Christmas and the item still has not even shipped, tried contacting customer support through live chat and they did nothing; very unfortunate situation with what I thought was a reliable company..
Posts: 163
Topics: 1
Kudos: 25
Solutions: 14
Registered: ‎08-05-2019

Re: Online order stuck in processing for 3 weeks

Hi, Arkanium,

 

Thanks for connecting with us here on our Forum. Waiting on an order for this long is not okay and I too would be looking for an update. So I can take a closer look into this, please send me a private message with your full name, phone number, email and order number.

Jack|Social Media Specialist | Best Buy® Corporate
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