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Posts: 1
Registered: ‎07-27-2019

Online Preorder Not Showing Up in Order List

Hi,

 

I preordered Death Stranding in May, but when I tried to check the order status it didn't show anything.  

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Posts: 278
Topics: 12
Kudos: 49
Solutions: 18
Registered: ‎02-08-2019

Re: Online Preorder Not Showing Up in Order List

Hey there, zero0211,

 

Thanks for reaching out about your pre-order, and for joining us on the Best Buy Forums! Welcome!

 

I am happy to take a look into your account and double check on this pre-order. Can you send us a private message with your full name, email, and phone number? You can send me a message my clicking the blue button in my signature.

 

Looking forward to hearing from you,

 

Meg|Social Media Specialist | Best Buy® Corporate
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