07-30-2019 12:19 PM
Hey there, zero0211,
Thanks for reaching out about your pre-order, and for joining us on the Best Buy Forums! Welcome!
I am happy to take a look into your account and double check on this pre-order. Can you send us a private message with your full name, email, and phone number? You can send me a message my clicking the blue button in my signature.
Looking forward to hearing from you,