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Posts: 1
Registered: ‎03-15-2019

Online Order Charge Handling

[ Edited ]
I have an issue with the way I was charged for my Best Buy online order. I need a customer service email address or to PM someone directly who can assist me.
Kind Regards, 

Steven {removed per forum guidelines}
Posts: 9,241
Topics: 427
Kudos: 631
Solutions: 411
Registered: ‎09-29-2008

Re: Online Order Charge Handling

Hello, Steven,


Welcome to our community. I'm sorry to hear you've encountered a concern with your recent order and I regret any inconvenience to which you may have been put.


I'll be happy to look into this for you and you're welcome to send me a private message with more details. I would ask that you include the following in your message:


  • Your full name
  • Your telephone number
  • Your email address
  • Your order number


To send me a private message, please click the button labeled "Private Message" in my signature below. 


I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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