BestBuy.com

[Jben04]

For the last 6 -8 months  or so ALL of my best buy orders are cancelled within a few minutes of them being placed...

  due to my  information not being able to be verified ?

Each time  i have contatcted Best Buy via Phone, its at leats an hour of being transferred to different people and each new person i have to explain the whole situation over and over again... with ultimately no resolve.

I have been told to check with my card companies, i have already tried 3 or 4 DIFFERENT cards and ALL my  card / bank  companys do Verify that  the best buy payment DOES go through on their side, but BESY BUY is blocking  / kicking it back.

My Credit cards,Debit cards,billing info and shipping adress are all the same and correct.

The one BB Agent mentioned that my BB Account could have been flagged for fraud,,, but i dont see why !!

 (Ive had the same BB account for over 14 years )

I really hope  someone can help me with this situation.

[Riley-BBY Social Media Specialist]

Hello, jben04.

Thank for for taking the time to reach out to us on Forums about your situation.

Having your order cancelled on you is never great and I do understand your frustration with your situation. I have seen your private message you sent us and have responded to you there. When you can, please reach out to us via private message. There we can provide you with further support.

In addition, I do want to to inform you on the 20th, our Forums will no longer be available, for further support in the future please reach out to us via Social Media or our Support Page. Please let us know soon.

Thank you,