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New Member
Posts: 2
Registered: ‎12-08-2020

Ok to return ship Lenovo laptop in thin box it came in?

I'm returning a Lenovo laptop (L15) to BestBuy via UPS. 

The laptop was delivered in a slim, light cardboard box. I'm worried it won't protect the laptop during shipping. 

True the laptop was shipped TO me in the same box. But maybe Lenovo has a special deal with UPS to give careful handling to laptops. The driver brought it to our door and asked for signature. I'm not sure if I ship it with UPS it will get the same handling. 

thinkpad box

New Member
Posts: 2
Registered: ‎12-08-2020

Re: Ok to return ship Lenovo laptop in thin box it came in?

trying again to attach photo.

lenovo box

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Registered: ‎11-10-2008

Re: Ok to return ship Lenovo laptop in thin box it came in?

I would use padding to protect the box. But it's not just BBY to reduce packaing but other retailers are doing this. If you can add a little bit of extra packaging to protect or you can do a return in store.

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