11-28-2020 01:54 PM
I'm not receiving emails from Bestbuy. I made a few purchases, no emails. I have a few offers (HBO max and shutterfly code) and I never received them. Anyone know why?
11-28-2020 06:53 PM
Good evening, Robert,
Welcome to our community forums. Emails are a great way to not only know about new sales but keep information on previous purchases. I appreciate you taking the time to reach out to us and would be glad to help you look into this.
Have you checked your Spam, Junk and Promotion folders to see if these emails are being filtered out of your inbox? If you haven't done so, I would also recommend adding BestBuyInfo@emailinfo.bestbuy.com to your safe sender list or address book.
If you'd like, I would be glad to take a look here on my end to see if I can shed some more light on what's going on. I will need some more details to do so. Can you please send me a private message that includes your:
You can send me a private message by clicking on the blue button at the bottom of this post. I'll keep an eye out for your message.