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Posts: 1
Registered: ‎11-25-2019

Not receiving emails from Bestbuy.com

Hello,

I bought a monitor on Bestbuy but am not getting a confirmation code, or account verification and password reset emails. I've received emails before from the BestBuyInfo@emailinfo.bestbuy.com

I have.

Reset cache and cookies.

Checked spam/junk folder

Tried on different computers.

 

If I could get some assistance on this would be much appreciated.

Thanks.

 

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Posts: 351
Topics: 8
Kudos: 62
Solutions: 18
Registered: ‎11-23-2018

Re: Not receiving emails from Bestbuy.com

Hi, Lochoa141,

 

Welcome to the Best Buy Forums! It looks like you have already done some research of your own here trying to solve your issue, so thank you for that! Please also be sure that you are not using a private browser or VPN. Additionally, ensure you are using an English version of your internet browser.

 

If you are still having issues, I would be happy to take a look for you and see what answers may be available here. To get started, please click on the blue button in my signature to send me a private message. There, please provide your full name, email, and phone number.

 

Regards,

Quinton|Social Media Specialist | Best Buy® Corporate
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