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Posts: 1
Registered: ‎11-07-2017

Non U.S Pickup store

Hi, I want to buy a computer on your website this month. However I do not want you to send it to me right after the payment. I live overseas, but I am going to New York on January/2018. Can I buy it this november and pick the computer at your NY store in January? Is that allowed?

Thank you!

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Registered: ‎11-10-2008

Re: Non U.S Pickup store

Advance orders are not accepted to pick up at a specified later time. All orders are to be picked up within 5 days or they are automatically cancelled and refunded. Please see this for more info: https://www.bestbuy.com/site/help-topics/store-pickup/pcmcat204400050014.c?id=pcmcat204400050014
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Registered: ‎10-19-2017

Re: Non U.S Pickup store

Hi Luisamussalem,

 

Welcome to the forums and thanks for posting! Having traveled quite a bit myself, I know what it’s like to want to make purchases in another country. I’ll do my best to offer some clarity.

 

As Hockeycanuckjc pointed out, Store Pickup orders that are not picked up within 5 days from when they become available are typically canceled and refunded back to your method of payment. Regrettably, there Is not an option to specify a future pickup date. In your situation, I would advise waiting until much closer to the date you will be able to pick it up to place the order.

 

Respectfully,

Luke|Social Media Specialist | Best Buy® Corporate
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