TinaB-BBY
Hi, Mariadonita,
Welcome to our Best Buy Community Forums.
I'm saddened to hear that you were having difficulty getting a refund for your purchase and will gladly look into this further for you. To get started, please send a private message that includes your full name, email address, phone number and order number.
Please note, as of March 20, the Best Buy Forums will be decommissioned. Our team will be available to provide support through our Facebook, Twitter, and Instagram accounts. In the future, you can also visit us at BestBuy.com/support for assistance.
I look forward to hearing from you.
Sincerely,
 | Tina|Senior Social Media Specialist | Best Buy® Corporate As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support | | |
TinaB-BBY
Hello again, Mariadonita,
Though I have not heard from you, I wanted to let you know that I will be out of the office Sunday and Monday. If you are still in need of assistance, feel free to leave a private message and I can respond upon my return.
Kindest regards,
| Tina|Senior Social Media Specialist | Best Buy® Corporate As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support | | |
TinaB-BBY
Greetings, Mariadonita,
Thank you for responding to my message. Your private message has been received and I will continue to communicate with you there.
Kindly,
| Tina|Senior Social Media Specialist | Best Buy® Corporate As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support | | |
TinaB-BBY
Hi, Mariadonita,
I have responded to your private message and look forward to hearing from you.
Sincerely,
| Tina|Senior Social Media Specialist | Best Buy® Corporate As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support | | |
