01-30-2021 03:06 PM
02-02-2021 02:49 PM
Thanks for reaching out to us on the Forums! That is definitely a long time to be waiting for your package to arrive or your refund to post, and I can understand your frustration with this completely. We aim for better service than this, and I apologize for any inconvenience.
I would like to take a closer look into your orders and see what I can do to help out here. Please send us a private message with your full name, email, phone number, and order numbers and I can get started right away.