03-27-2019 01:05 AM
03-27-2019 11:02 AM - edited 03-27-2019 11:02 AM
Welcome to the Best Buy Community forums. Thanks for getting in touch with us about this. Not getting an order confirmation can be scary.
We no longer offer third party sales on our US-based web site, but we do in Canada. Did you place your order at www.bestbuy.ca? If so, you’d want to reach out to a support team there, as we are set up to assist customers from our US-based site.
You can reach out to them here, or at (866) BESTBUY or (866) 237-8289. I think calling would be the best solution for you,a s we can likely look that order up with your name, email address, and phone number.
If you have any questions, please let me know.