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New Member
Posts: 3
Registered: ‎05-16-2019
Accepted Solution

No order confirmation

I ordered a nikon d3500 camera yesterday and never recieved an email confirmation. It shows up in my shopping history as purchased, but when I check my order history nothing shows up.

New Member
Posts: 3
Registered: ‎05-16-2019

Re: No order confirmation

Mark as closed, email was automatically sent to trash.

New Member
Posts: 3
Registered: ‎05-16-2019

Shipping issue

One of the items in my order was flagged for in store pickup in a state I dont live in while the rest are set to be delivered to me. Not sure what happened, I definitely didn't select it.
Posts: 9,106
Topics: 424
Kudos: 627
Solutions: 400
Registered: ‎09-29-2008

Re: No order confirmation



Welcome to our community. While I'm happy to hear you were able to locate your confirmation email, I was less than delighted to read that one of your products is set to be delivered to an unexpected location. I regret any inconvenience to you.


I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:


  • Your full name
  • Your telephone number
  • Your email address
  • Your order number


To send me a private message, please click the button labeled "Private Message" in my signature below. 


I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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