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Posts: 1
Registered: ‎12-28-2019

No Digital Code In 4K purchase



I recently purchased 12 4k steelbooks, all was going well redeeming the digital codes until I got to one of the movies that had no digital code sheet inside. At this point, what are my options for getting this resolved? I appreciate any help.


Posts: 301
Topics: 17
Kudos: 37
Solutions: 11
Registered: ‎02-08-2019

Re: No Digital Code In 4K purchase

Greetings, dr_pibbs,

Thank you for taking the time to join our community. When you get the chance, I'd encourage you to browse around, as there is a lot of great resources. Getting digital codes for those films is a great perk, and I know that I use those digital versions often myself. Since the sheets with the digital codes are typically placed inside by the manufacturer, we would advise for you to contact the manufacturer of the film directly for further support. Please don't hesitate to let me know if you have any other questions that I may be able to assist with!

Best Regards,

Alyssa|Social Media Specialist | Best Buy® Corporate
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