BestBuy.com

[Nate0408]

I recently ordered the apple AirPods with wireless charging case. It gave me the option of free next day delivery. I get an email saying my order has been delayed? I’m expecting to get them later today (Nov 2nd) and I placed my order on Nov 1st. I did some searches and found tons of users are experiencing this problem. It says my order may be delivered on Dec 2nd? I’m confused and a little bit outraged by this. Best Buy is always my go to store but this just changes my whole view.

[KyleR-BBY Senior Social Media Specialist]

Hi, Nate0408,

Thanks for joining the Best Buy Community forums. Wireless earbuds are awesome, and I'm sure you are eager to get your AirPods in. We do our best to get items out to customers along the timeline we estimate.I'm sorry about that delay.

If you ordered on Friday, I'm guessing that there is a delay on shipping those out until Monday. That estimated arrival date is probably a placeholder, and I hope to have those out to you sooner.

Please keep an eye on your inbox for a shipping notification tomorrow. if you don't see one, reach out to me through a private message by using the link in my signature. If you include your name, email address, phone number, and order number, I'll check it out for you.

Sincerely,