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Posts: 1
Registered: ‎06-24-2020

New Mini Friends Damaged During Delievery

I ordered a new mini fridge from and uponn its arrival the box was severly damanged and multiple parts of the fridge were damanged as well. While it still technially works, the conditions looks beat up in many places. I tried finding an email to reach out to, and called the 1800 number, where I left a call back number and never got a returned call. With stores not open, I'm wondering what is the best solution to this issue.

Posts: 6,282
Topics: 214
Kudos: 453
Solutions: 321
Registered: ‎08-21-2017

Re: New Mini Friends Damaged During Delievery

Good afternoon, antonialeah,


Thank you for taking the time to visit our community forums. I know I'd want a new product to look perfectly and would be happy to help you explore what options we have available to assist you.


I will need a bit more information so I can begin to review your order. Can you please send me a private message that includes your:

Full name

Email address

Phone number

Order number


You can send me a private message by clicking the blue button at the bottom of this post. I'll keep an eye out for your message. 

AndrewB|Social Media Specialist | Best Buy® Corporate
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