04-05-2021 01:44 AM
04-05-2021 04:48 PM
Thanks for reaching out to us, and welcome to the Best Buy Forums. I'm sorry to hear that you're having difficulties contacting us for assistance with your order! Sometimes carriers will leave the package(s) at a different location. Do you have a front porch or back doorstep that the package may have been delivered to?
If you've double checked this wasn't left somewhere else, it's likely lost/misdelivered, so I would be happy to see what our options are. Please send me a private message with your full name, email, phone number, and order number, and I can get started. You can utilize the link in my signature below to private message me directly.
Looking forward to hearing from you!