02-07-2021 09:52 AM
Checked my bestbuy.com account and it says it was delivered and checked the tracking number provided and the company says they also delivered it. Sent the delivery company a message, but not sure how to deal with this. I live down a long private road so theft is not typically a problem.
02-09-2021 11:16 AM
Welcome back to our community! I love taking advantage of shipping options on my orders, and always keep a close eye on the tracking details to ensure that it arrives safely at my doorstep. I'm disheartened to hear that your package didn't quite arrive as planned, and I would like the opportunity to look further into this and assist however possible.
To review your order further, I will need to collect some additional information. When you get the chance, can you please send me a private message that includes your full name, phone number, email address, and order number? You can send a secure message by using the Private Message button below in my signature. I hope to hear from you soon!