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Posts: 2
Registered: ‎06-09-2019
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Never received an E-Mail Confirmation

I recently ordered a few things on BestBuy.com under a guest account. I never recieved any e-mail confirmation. I'd like to when I'll be recieving my packages and when they'll be shipped. I'd really enjoy having help with this. 

New Member
Posts: 2
Registered: ‎06-09-2019

Re: Never received an E-Mail Confirmation

This also just happened to me when trying to buy Cyberpunk 2077. So now I've been charged $260 for something I have no idea the status of

New Member
Posts: 2
Registered: ‎06-09-2019

Re: Never received an E-Mail Confirmation

bump

New Member
Posts: 2
Registered: ‎06-09-2019

Never received an E-Mail Confirmation for my Order

Hello. 2 days ago I placed an order on BestBuy.com as a guest. I never recieved an e-mail confirmation and I never wrote down the order number. There is no way for me to track my order. I'd like some help with this. Thank you for your time. 

Posts: 399
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Registered: ‎10-19-2017

Re: Never received an E-Mail Confirmation

Hello, Jay12678 and TannerBarnett, 

 

We'd love to help both of you locate your order numbers. 

 

To do this, we'd just need to start out with a private message from each of you with your phone number, full name, and email. From there, we should be able to assist. 

 

You can send a private message by selecting the blue box to the far right of my signature below. 

Faith|Senior Social Media Specialist | Best Buy® Corporate
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