10-18-2019 04:22 PM
10-20-2019 03:45 AM
Reviews can't be edited by the user in an effort to maintain the integrity of the user's opinion at the time they purchased a product. A moderator may be able to look into other options for you, but I can't make any promises on their behalf. You can also feel free to share your thoughts about the headphones on the Portable Audio forum board.
I am a former Best Buy employee. While here to help, the opinions presented by me on this site do not represent the views or decisions of Best Buy and its affiliates. Authorized company representatives identified with -BBY after their names are able to address specific concerns or inquiries in greater detail.
Remember to Kudo a post if you like it, or Accept As Solution if it answers your query!
10-20-2019 01:58 PM
Good Afternoon, andmade,
Thank you for reaching out to us regarding a review you had posted to our website about your Jaybird Vista headphones. We appreciate the time you’ve taken to reach out to us regarding your review. As noted by Sam15, we usually are unable to change reviews.
Can you please share a bit more with us regarding your change of heart? We’d be happy to chat about what may be possible if we have a bit more information. Reviews are essential part of the buying process and I understand you want others to have the best information available to them. Again, as Sam15 shared with you prior to maintain the integrity of a purchaser’s opinion we’re not able to edit a review.