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Posts: 1
Registered: ‎06-16-2021
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Need help with receipt for my iPad

Hi,

I bought an ipad from bestbuy.com in december 2020.

I am facing some issues with it and the service center is asking to produce a bill for the same with the serial number mentioned.

Can someone help with what is the procedure in such a case since the receipt generated via bestbuy.com only has the basic details but no mention of the serial number.

Thank you in advance

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Registered: ‎11-10-2008

Re: Need help with receipt for my iPad

You can wait for one here or you can chat or call the 888 Number and they can produce one for you if you have the correct information about your purchase. If you paid cash it may be a little more difficult to do.

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Registered: ‎11-23-2018

Re: Need help with receipt for my iPad

Hello, shreyashagr, and welcome to our online community!


Thank you for posting for support with your iPad receipt. I've been in a situation before where I needed proof of purchase as well to complete a repair or reset. I'm hoping I can look into this and find what you need.

 

Please send me a private message including your full name, email, and phone number to start. You can find the blue option to message me to the right of my name below.

 

Regards,

Allison|Social Media Specialist | Best Buy® Corporate
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