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New Member
Posts: 2
Registered: ‎01-24-2023

Need help with price adjustment that was applied to incorrect payment form

Posted this yesterday but post never showed up. I am looking for help with a price adjustment that was approved yesterday, but when I received the copy of the receipt it was applied to the wrong payment form. I spent several hours on chat and on phone with getting passed around then ended up back where I started. I was told there is a long list of transfer notes on my account for this as well. It seems like it's a complicated issue and needs to be looked at by someone higher up. Can someone help look into this for me please? Thank you!

Social Media Specialist
Posts: 144
Registered: ‎12-29-2021

Re: Need help with price adjustment that was applied to incorrect payment form

Hello, 

 

Thank you for reaching out to us on the Best Buy forums page. I can understand how you are feeling today. I would love to look more into this issue, and to see if there is anything I can do for you today. To get started, can you please send me a private message with your full name, phone number, and email? 

 

Thank you, 

Bryant|Social Media Specialist | Best Buy® Corporate
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