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Posts: 7
Registered: ‎10-16-2014

Need help with lost package.

Need help with a lost package I presume. It's was supposed to delivered Thursday and said rescheduled for Friday then Monday. Well it never came or any update on it now. Can a BB rep pm me so I can give order details. Probably will need a new order. Thanks.
Posts: 9,123
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Registered: ‎09-29-2008

Re: Need help with lost package.

Hello aaronc80,


As I know too well from my own experience, there is nothing quite as upsetting as having a shipment go astray. I was discouraged to hear you've had this occur and I regret any inconvenience to you.


I was unable to locate your order using the information you provided when you registered for our Community. If you will please send me a private message that includes the following, I’ll do my best to help:


  • Your full name
  • Your telephone number
  • Your email address
  • Your order number


To send me a private message, please click the button labeled "Private Message" in my signature below. I look forward to hearing from you

John|Social Media Specialist | Best Buy® Corporate
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