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Posts: 1
Registered: ‎09-17-2022

Need help with bestbuy gift card

I place order Saturday with gift card and my bestbuy credit card.

But order got cancelled by your system error.

Credit card refund, but gift card shows invalid. Not like 0 balance.

Bb eat up my gift card, and try to contact customer service several time. No help at all.

I need my gift card back!!!

Posts: 278
Topics: 1
Kudos: 36
Solutions: 18
Registered: ‎11-29-2016

Re: Need help with bestbuy gift card

Hello, Rysonlin117,


Welcome to our Community Forums and thanks for checking in with us regarding your gift card that has not been refunded. We’d be happy to help get the funds restored back.


To get started, send a Private Message with your:


*Full name

*Phone number

*Email address

*Order number


Click the blue button next to my signature to send the Private Message. 



Andy|Social Media Specialist | Best Buy® Corporate
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