BestBuy.com

[BryanC123]

BestBuy support doesn't want to deal with my case anymore, but I have filed a claim to UPS about not able to return my order to BestBuy

UPS has contacted BestBuy already so I need an update from BestBuy about my return.  Can someone contact me about it?

Thank you!

[AaronG-BBY Social Media Specialist]

Hello,

Welcome to our forums! I can understand your concern over not receiving a refund.
I’ll be happy to take a closer look into this matter and offer any additional assistance I can, however, I’m hoping you can provide me with a few pieces of additional information before I’m able to do so.  If you could use the blue “Private Message” button in my signature to send me:
 

Your first and last name

Your phone number
Your email address 

Your order number

This should be enough for me to begin my research, and hopefully get you the assistance you’re looking for.

Thanks,