Add Product

Search Results:

Reply
New Member
Posts: 1
Registered: ‎09-26-2022

Need help, account flagged as a reseller.

Hello, 

 

My current issue is that whenever i try to order an item on bestbuy.com it automatically cancels it, I contacted customer service and they said my account got flagged as a reseller when I tried to buy a car charger and they and transferred to me to the business department who transferred me back to customer support. So across two departements and being on hold for an hour and less than 5 minutes of talk time to actual people, here I am. 


I really need help with this issue. An online customer support person basically told me to make a new account. That's just horrible cusotmer service as I've had this account for more than 10 years and i have multiple warranties that run on my products that are tied to this account. 

Social Media Specialist
Posts: 244
Registered: ‎11-08-2021

Re: Need help, account flagged as a reseller.

Hi, Damalixxer, 

 

Thanks for joining our forums community. know it can be frustrating to have your account flagged. Allow to look into this matter. Please private message, by clicking blue button bottom right corner and provide the following. 

 

  • Full name 
  • Email
  • Phone number

Here to assist!

Jakoma|Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support