09-26-2022 03:07 PM
My current issue is that whenever i try to order an item on bestbuy.com it automatically cancels it, I contacted customer service and they said my account got flagged as a reseller when I tried to buy a car charger and they and transferred to me to the business department who transferred me back to customer support. So across two departements and being on hold for an hour and less than 5 minutes of talk time to actual people, here I am.
I really need help with this issue. An online customer support person basically told me to make a new account. That's just horrible cusotmer service as I've had this account for more than 10 years and i have multiple warranties that run on my products that are tied to this account.
09-26-2022 03:30 PM
Thanks for joining our forums community. know it can be frustrating to have your account flagged. Allow to look into this matter. Please private message, by clicking blue button bottom right corner and provide the following.
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|Jakoma|Social Media Specialist | Best Buy® Corporate|
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