12-21-2019 07:51 AM
12-21-2019 07:05 PM
As long as you know the email address that was associated with the order, Best Buy should be able to try and locate that order. The forums are pretty backlogged right now, though, so it may be faster for you to call into 1-888-BEST-BUY with all of your details handy.
I am a former Best Buy employee. While here to help, the opinions presented by me on this site do not represent the views or decisions of Best Buy and its affiliates. Authorized company representatives identified with -BBY after their names are able to address specific concerns or inquiries in greater detail.
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12-26-2019 03:45 PM
Hi there, mysteryman90,
Welcome to our community forums. I'm usually only able to keep track of a receipt for a few minutes so I'm no stranger to having to look mine up. Have you been able to get assistance with this since making this post? If not, please feel free to send me a private message with your:
You can send me a private message by clicking the blue button at the bottom of my post. I'll keep an eye out for your message.