Add Product

Search Results:

New Member
Posts: 1
Registered: ‎12-21-2019

Need a copy of old receipt

I'm needing a copy of an old receipt for my Oculus Rift purchased in March/April 2017. Something isnt working on it and they need a copy of the invoice or receipt from the purchase. I ordered online with guest checkout but cant find the email with the order details. Any help would be appreciated. Thanks
Posts: 1,184
Topics: 26
Kudos: 248
Solutions: 143
Registered: ‎01-13-2015

Re: Need a copy of old receipt

As long as you know the email address that was associated with the order, Best Buy should be able to try and locate that order. The forums are pretty backlogged right now, though, so it may be faster for you to call into 1-888-BEST-BUY with all of your details handy.


How Do I Get a Copy of My Receipt?

I am a former Best Buy employee. While here to help, the opinions presented by me on this site do not represent the views or decisions of Best Buy and its affiliates. Authorized company representatives identified with -BBY after their names are able to address specific concerns or inquiries in greater detail.

Remember to Kudo a post if you like it, or Accept As Solution if it answers your query!

Posts: 4,534
Topics: 134
Kudos: 307
Solutions: 216
Registered: ‎08-21-2017

Re: Need a copy of old receipt

Hi there, mysteryman90,


Welcome to our community forums. I'm usually only able to keep track of a receipt for a few minutes so I'm no stranger to having to look mine up. Have you been able to get assistance with this since making this post? If not, please feel free to send me a private message with your:


Full name

Email address

Phone number


You can send me a private message by clicking the blue button at the bottom of my post. I'll keep an eye out for your message.

AndrewB|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!